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| Frequently Asked Questions |
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- Where do you ship?
- Why are you charging a minimum of $6.50 for shipping, even though I have purchased a $15 item?
- What is your return policy?
- Do you have a restocking fee for returns?
- Do you share my private information with outside parties? What is your Privacy Policy?
- Is my information secure? How do you safeguard my personal information?
- Where do you ship?
We'll ship your gifts almost anywhere in the world, however, since the gifts are so low priced, and the cost of shipping outside the USA and Canada is generally high, it will probably be not worth your money to have it shipped outside of the USA or Canada.
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- Why are you charging a minimum of $6.50 for shipping, even though I have purchased a $15 item?
Unlike many other online retailers, we do not charge a "handling fee". Shipping charge of $6.50 covers shipping costs, as well as the packaging and packing materials. Since typically, more than one item can be included in a box, it will be very cost effective for you to order more than one item at the same time. Furthermore, UPS Ground shipping is FREE for all orders over $75!!!.
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- What is your return policy?
We guarantee all of our products 100%. If you are not completely satisfied, simply return your items within 14 days, and we will refund your purchase price. We only ask that you request a Return Authorization Number from the Contact Us page first. This helps us keep our prices low, and lets our receiving department know to expect your returns.
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- Do you have a restocking fee for returns?
NO! We do not charge any re-stocking fee for products returned to us in good condition. To keep our prices low, we ask that you return the products to us in original condition, otherwise otherwise a 15% charge may apply.
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- Do you share my private information with outside parties? What is your Privacy Policy?
We respect your privacy. We DO NOT share your personal info with anyone. See Privacy Policy for details.
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- Is my information secure? How do you safeguard my personal information?
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we employ reasonable and current Internet security methods and technologies. Access to any personal information you provide to us is strictly controlled.
In addition, we use PayPal and Verisign services to process credit cards. Paypal is used by over 63 million people, and Verisign is a leader in Internet Security.
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| | All orders over $75.00 receive FREE shipping within the lower 48 US. |
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